Privacy Policy

Effective Date: February 2026

Last Updated: February 2026

1. Introduction

Juksa ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. If you do not agree with our policies and practices, please do not use our site.

2. Information We Collect

2.1 Information You Voluntarily Provide

We collect information you voluntarily provide through our contact form, specifically:

• Email address
• Message content

This information is only collected when you choose to contact us through the contact form on our website.

2.2 Cookies and Automatically Collected Information

Juksa uses only essential cookies required for basic site functionality. These cookies do not track your personal information or browsing behavior. We do not use analytics cookies, marketing cookies, or any other tracking technologies beyond those necessary for the website to function properly.

Essential cookies we use include session cookies that maintain your navigation on the site. You can manage cookie preferences through your browser settings.

2.3 Information We Do NOT Collect

Juksa does not collect or store:

• Browsing history or tracking data
• IP addresses or device identifiers
• Location information
• Personal health information
• Any information beyond what you explicitly provide through the contact form

3. How We Use Your Information

We use the information you provide solely for the purpose of responding to your inquiry. Specifically:

• To respond to your message and address your questions or feedback
• To maintain communication regarding your inquiry

We do not use your information for marketing purposes, promotional materials, or any other commercial activities.

4. Data Sharing and Disclosure

We do not share, sell, trade, or rent your personal information to any third parties. Your email and message information is not shared with:

• Marketing partners or advertisers
• Service providers beyond those necessary to operate the website
• Affiliate companies or business partners
• Any external organizations without your explicit consent

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain information from contact form submissions only as long as necessary to respond to your inquiry. Messages may be retained for a reasonable period to ensure continuity of communication but are not kept indefinitely.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Right to Access: You have the right to know what personal information we hold about you.
• Right to Correction: You can request that we correct inaccurate information.
• Right to Deletion: You can request deletion of your personal information, subject to legal requirements.
• Right to Withdraw Consent: You can withdraw consent for contact at any time.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

8. International Compliance

Juksa complies with Indonesian personal data protection laws and regulations. We also respect international privacy principles including those established by GDPR and similar international standards, regardless of where our users are located.

9. Cookies and Tracking Technologies

As mentioned, Juksa uses only essential cookies necessary for website functionality. We do not use:

• Third-party analytics services
• Advertising or marketing pixels
• Social media tracking pixels
• Behavioral tracking tools

You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to Juksa and does not govern the privacy practices of external sites. We are not responsible for the privacy policies of third-party websites.

11. Children's Privacy

Juksa is not directed to children under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take appropriate steps to delete such information and terminate the child's use of the website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website indicates acceptance of any updated Privacy Policy.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Juksa
Jl. Dharmawangsa X No.20, RT.3/RW.1, Pulo, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12160, Indonesia
Phone: +62 812 7654 3218
Email: [email protected]

14. Acknowledgment

By using Juksa, you acknowledge that you have read and understood this Privacy Policy and agree to our practices regarding your personal information.